Cooking Equipment & Cold Side Maintenance
At the heart of any successful business is reliable and efficient equipment. SSI Services is dedicated to providing top-tier care for all your commercial HVAC, refrigeration, and cooking equipment needs. With a commitment to excellence, our technicians are trained to deliver expert service, ensuring your systems operate at peak performance.
Sparks Program and SSI Maintenance Services
Welcome to SSI Services—your go-to partner for maintaining both your cooking and cold storage equipment. With tailored solutions like the Sparks Program for cooking equipment and our comprehensive Service Agreements for cold-side maintenance, we ensure that your business operates smoothly and efficiently.
Why Choose the Sparks Program?
The Sparks Program is your strategic ally for maintaining cooking equipment. It goes beyond basic upkeep, offering reduced maintenance costs, no extra fees for after-hours services, and labor rate discounts. From gas pressure verification to safety control inspections, our skilled technicians ensure your cooking equipment runs at its best, minimizing downtime and extending its lifespan.
Comprehensive Cold-Side Service Agreements
For cold-side equipment like HVAC, walk-in coolers, freezers, and ice machines, our tiered Gold and Silver Service Agreements offer top-notch preventive care. Neglected maintenance on cold-side systems can lead to expensive repairs and unexpected downtime. Our service agreements address these issues, preventing common problems like clogged drain lines or dirty coils while boosting your equipment's efficiency and longevity.
Importance of Proactive Maintenance
Proactive care is crucial for both hot and cold-side equipment. Studies show 75% of service calls result from neglected maintenance. By enrolling in the Sparks Program for cooking equipment or signing up for a cold-side Service Agreement, you safeguard your investment, prevent costly emergency repairs, and ensure uninterrupted operations.
Tailored Solutions for Your Business
SSI Services offers maintenance solutions customized to your specific needs—whether it's the Sparks Program for cooking equipment or our Gold and Silver Agreements for HVAC and refrigeration systems. Regular maintenance extends equipment life by 2-3 years, enhancing your return on investment.
No Substitute For Training & Experience.
SSI Services only hires technicians with vast amounts of experience on all different systems and applications. The same technician we send to a standard residential AC repair is the same technician we will send to a hospital chiller system.
Who We Serve
From the Owner
“We can never forget to look at this from the customer's perspective” - John Seppy
4 Reasons Why SSI Works for You
We Guarantee up to 15% Savings
SSI does not charge overtime to our maintenance agreement clients.
SSI provides a thorough preventative maintenance program that will prevent costly expenses. We are so confident in our maintenance program that we will not bill you for any maintenance related issues between your quarterly maintenance services.
Unique scheduling saves you money. We know of no other company who employs our unique scheduling process that splits our technicians work schedule across all seven days of the week. This prevents unnecessary labor costs thereby increasing savings which are passed on to our customers.
Complete One Stop Service
Our team of technicians is able to service all of your Air Conditioning, Refrigeration, Electrical and Commercial Kitchen (cooking) equipment. We guarantee the quality of all of our services to the highest standards to minimize downtime for your business.
Up Front Estimates
Our technicians are able to provide you with an equipment's services history as well as an up-front estimate after the diagnoses of the equipment. This allows you to know the service history and cost before completing a final repair.
Done Right - Done Now
SSI will answer your call 24/7.
24 Hours Emergency Service.
Same-Day Service and Rapid Response
FAQs
Yes, but there are ways around it. The following NEVER pay overtime:
- Maintenance Contract customers
- Multiple location customers
- Our typical response time for capital equipment that is down and not running is less than 3hrs.
- For non-emergency calls we are typically out same day for calls before 2pm. Otherwise, we will be out first thing the next morning.
Billing can be Net 30 or COD with check, credit card, or cash. Everything is paperless. Our technicians will give you an onsite quote which you can approve immediately. It can/will also be emailed to you for approval as well. COD customers pay at time of service and an invoice is emailed. Net 30 customers will receive an invoice via email within 1 week.
If you are not happy then we are not happy. That being said, nobody is perfect, therefore you have a dedicated account manager to make sure you are 100% satisfied when it’s all said and done.
Tell us! Tell everyone! Written testimonials are an amazing way to share with the whole company your satisfaction since more people than you realize were a part of making it happen.